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Dedicated and available, the Customer Care Centre (CCC) provides a single point of contact for all Service, support & customer enquiries, developing close relationships with customers.
The Customer Care team provides world-class support on all WAE’s efforts and offers.
With WAE, clients have just 1 number to call for support 24 X 7
Reach us at +91-120-406-9800 for all your queries and complaints.
Our dedicated Customer Care team responds to concerns on:
1. Commercial- Products, Solutions, post-sales queries
2. Logistics– delivery enquiry, order processing, price and availability
3. Technical– catalogues, product selection, or more complex questions
4. Service– intervention requests
Strong knowledge management and dedicated training programs allow the first levels of support to resolve most of the customer queries within 24 hours, impacting directly customer satisfaction.
To provide our clients with best possible service, we continually monitor customer service metrics such as customer answer rate within one-day, lost call rate, and providing resolution in the first customer call.
H-18, Sector 63
Noida, Uttar Pradesh 201301
+91 01204069800
91 Springboard Business Hub
Godrej & Boyce, Gate no. 2
LBS Marg, Vikhroli
Mumbai - 400079
+91 01204069800
Survey No. 55, Plot No. 108,
NYN Arcade, 3rd Floor Lumbini Society
Off, Hitech City Main Rd,
next to Euro School, Gachibowli,
Hyderabad Telangana 500032.
+91 01204069800
91springboard George Thangaiah Complex,13, 80 Feet Rd, near Sir CV Raman Hospital Indiranagar,
Bengaluru, Karnataka 560038.
+91 080 4748 9191
